[#NPA2021 Panel VIDEO] Rethinking Contactless Payments: It’s Time to Skip the App Store

We spoke to a full house in Las Vegas at the 2021 NPA Convention & Expo on a topic that relates to every single one of us: Contactless Convenience. The session was moderated by HONK’s Founder & CEO, Michael Back, and the panelists included tech, public & private thought leaders:

Kacey Siskind – Senior Vice President, HONK
Ryan Hawken – Secure Parking USA, Manager Partner
Kevin Wood – Port Jefferson NY, Parking & Mobility Administrator

We invite you to watch the recorded session and take in some insights from the panelists!

Seemingly overnight in 2020, contactless payments went from a nice-to-have to a need-to-have. According to Mastercard, 75% of consumers prefer using contactless over other forms of payment.  But not every customer wants to download yet another app.  So how should parking operators respond?

Take a deep dive into the technology trends and the tools being developed to deliver drivers touch-free, convenient ways to pay for parking in this information-packed program.  

The recorded program examines:

• Trends and makes forecasts in consumer payment behavior

• Key steps in a holistic, contactless payments strategy to drives customer satisfaction and adoption

• Cost difference between traditional hardware and contactless infrastructure

The session also examines the ‘bonus’ side effect that new contactless payments has on the bottom line in providing a decreased reliance on hardware, saving owners and operators time and money.

Liked what was discussed? Want to learn more about the technology that delivers contactless, convenient ways to pay for parking?